Cormorant Utility Services Ltd. and its operating companies are committed to providing an inclusive and accessible environment for all individuals, including persons with disabilities. We strive to ensure that our services, communications, and information are accessible to everyone. Our organization is committed to meeting the accessibility needs of persons with disabilities in a timely manner and in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation (IASR). We will continue to identify, remove, and prevent barriers to accessibility across our operations, communications, and digital platforms.
Cormorant Utility Services has developed a multi-year accessibility plan outlining our strategy to prevent and remove barriers and to meet the requirements of the AODA.
The plan is reviewed and updated at least every five years.
We are working to ensure that our corporate websites and digital content conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, except where exemptions permitted under the AODA apply.
Our ongoing efforts include:
Cormorant Utility Services will provide accessible formats and communication supports upon request.
This may include:
Employees and relevant personnel receive training on:
Training is provided to new employees and updated as accessibility policies change
Cormorant Utility Services will provide accessible formats and communication supports for persons with disabilities upon request.
Accessible formats and communication supports may include:
Requests for accessible formats will be handled in a timely manner and in consultation with the individual making the request.
Cormorant Utility Services welcomes feedback on the accessibility of our services, communications, and facilities.
Members of the public may provide feedback regarding accessibility barriers or accessibility concerns through the following methods:
All feedback will be reviewed and responded to as appropriate. Accessible formats and communication supports for the feedback process are available upon request. Feedback may be submitted anonymously if preferred.
Cormorant Utility Services will provide notice in the event of a planned or unexpected disruption to services or facilities used by persons with disabilities.
The notice will include:
Where applicable, notices will be posted on the company website and communicated through appropriate channels.
If you require information in an accessible format or would like to provide accessibility feedback, please contact:
Cormorant Utility Services Ltd.
Email
info@cormorantutility.com
Phone
519-620-4414
Mailing Address
1477 Bishop Street North
Cambridge, Ontario
N1R 7J4
Canada
If you require this information in an accessible format, please contact us.
Last updated: March 2026